Terms of service
- You (the MSO) own your data. We process it to run the service.
- Don’t upload patient information.
- Keep accounts personal and use two-step verification.
- Either side can end the agreement as described in section 12.
1. Agreement
These terms are between [Company legal name] and the organization that signs up (the “Customer”). If you accept on behalf of an organization, you confirm you can bind it. An order form or master agreement, if signed, takes priority.
2. Who can use the service
The Customer (an MSO) and the client practices it invites. Every user needs their own account; accounts can’t be shared.
3. Your account
Keep your credentials safe and turn on two-step verification. Tell us right away if you suspect unauthorized access.
4. Customer data
The Customer owns the data it and its users put into the service. We use it only to provide and support the service, as described in the DPA and Privacy policy.
5. No patient information
Venor is not an EHR or claims system. You agree not to upload protected health information unless you have a signed BAA with us and only in fields designed for it.
6. Acceptable use
You’ll follow the Acceptable use policy, which forms part of these terms.
7. Fees and payment
Fees are set out in your order form or plan. [Billing cadence, taxes, late payment.]
8. Third-party services
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9. Confidentiality
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10. Warranties and disclaimers
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11. Limitation of liability
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12. Term and termination
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13. Changes
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14. Contact
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